In an email response to the I-Team’s questions, the state said most cards didn’t contain chips because of supply chain issues. It told the I-Team it will wrap up its report later this year. The state auditor is looking into the program, too. It changes, it shapes behavior,” he said. “When there are very few consequences for fumbles, this is the behavior you get. He also thinks Money Network should eat the cost of any fraud, instead of pocketing the $25 million the state paid it to run the program. Lackey said the state should use a more secure payment method. Experts said it’s largely because those cards didn’t contain chips, either. Lackey said the state should have learned its lesson during the pandemic, crooks stole an estimated $20 billion from EDD debit cards. The state said it’s not tracking fraud complaints. The I-Team asked the state how much fraud has been reported, but it doesn’t have a clue. Loayza said he eventually got reimbursed after he filed a complaint with the Consumer Financial Protection Bureau.Įxperts told the I-Team it’s easy for scammers to steal money from the cards because many contain a magnetic stripe, instead of the harder-to-hack chip. “I thought, ‘What the hell’s going on?’ They have good taste, anyway,” he said. Loayza told the I-Team that when his card arrived months ago, the $1,000 payment had already been spent at various retailers, including $800 at Nordstrom. And others, like Mario Loayza, said when they did receive the card, all the money was gone. The NBC4 I-Team heard from other residents who also say they never received their MCTR debit card. Ryan said he filed a claim with Money Network, but it was denied. That’s why criminals steal cards,” he said. “If it was stolen out of the mail, of course it was used. Surrendered dogs at Pasadena Humane Society in need of a loving home
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